easygojapan

eSIM, Pocket Wifi, Phone Rental

Same-Day Delivery for Tokyo, Chiba, Saitama, Kanagawa
Next-Day Delivery for Osaka and Kyoto

3-44-8 Minami-Otsuka Tokyo
+81 (0)3 6912 6772
mail@easygojapan.com
9am to 5pm JST(Mon-Sat)

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Large Plan Pocket Wifi Router
softbank 601HW
Rental
softbank 501HW
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x11
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Middle Plan Pocket Wifi Router
Wi-Fi Station L-01G
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air1
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501HW
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Frequently Asked Questions

How do I return the rental item?

We provide a prepaid return envelope for mailing the device back. Please place the envelope in any post box in Japan before 8 AM the day after your rental end date.

Do I have to pay insurance fees?

Our rental fees include insurance, covering all types of damages. As long as you return the rental item, there will be no additional charges.

Do I have to pay shipping fees?

A flat shipping rate of 1,200 JPY covers sending and returning one of the following:
  • One Pocket Wifi Router
  • One Smartphone
  • Up to Four SIM Cards

How extensive is the network coverage area for Pocket Wi-Fi routers?

The network coverage area spans nationwide Japan, covering approximately 100% of the population.

What are the differences between the SoftBank, NTT Docomo, and WiMAX 2+ networks?

The reception of SoftBank and NTT Docomo is better than that of WiMAX 2+ in rural areas and underground locations.

Is the unlimited data Wi-Fi router truly unlimited data?

Yes, SoftBank and WiMAX 2+ network Wi-Fi routers offer truly unlimited data. The Wi-Fi router will never slow down.

When will my rental item arrive?

If you are staying in Tokyo's 23 wards and place your order before 11am on Monday through Saturday, your rental item will arrive on the same day. If you are staying in the Kanto Area (Tokyo, Saitama, Chiba, Kanagawa, Ibaraki, Tochigi, Gunma, and Yamanashi) and place your order before 8 AM on Monday through Saturday, your rental item will arrive on the same day. If you are staying outside the Kanto Area and place your order before 5 PM, your rental item will arrive the next day.

Can I pick up my rental items at airports in Japan?

Yes, the rental items can be delivered to post offices or JAL ABC counters at airports (Haneda, Narita, KIX, Central Japan, New Chitose, etc.) for you to pick up.

Will I have coverage while on the subway in Tokyo?

Yes, SoftBank and NTT Docomo networks provide good coverage in the subway.

I will go to Hokkaido, which device should I choose?

Please choose devices on the SoftBank or NTT Docomo networks if you are going to Hokkaido.






How to Get to Our Office

You can pick up your order at our office. Please ensure you place your order at least one hour before your arrival and list 'Easygo Japan Office' as the delivery address.


By Train
From Train Line Required Time by Train Nearest Station Required Time on Foot
Shinjuku Station JR Yamanote Line 15 min. Otsuka Station 3 min.
Shibuya Station JR Yamanote Line 20 min. Otsuka Station 3 min.
Ikebukuro Station JR Yamanote Line 3 min. Otsuka Station 3 min.
Ueno Station JR Yamanote Line 20 min. Otsuka Station 3 min.
Shinagawa Station JR Yamanote Line 30 min. Otsuka Station 3 min.
Shimbashi Station JR Yamanote Line 25 min. Otsuka Station 3 min.
Akihabara Station JR Yamanote Line 20 min. Otsuka Station 3 min.
Nippori Station JR Yamanote Line 15 min. Otsuka Station 3 min.
Hamamatsucho JR Yamanote Line 28 min. Otsuka Station 3 min.
Ginza Station Subway Marunouchi Line 15 min. Shin-Otsuka Station 6 min.
Tokyo Station Subway Marunouchi Line 15 min. Shin-Otsuka Station 6 min.
Otemachi Station Subway Marunouchi Line 12 min. Shin-Otsuka Station 6 min.
Akasakamitsuke Station Subway Marunouchi Line 25 min. Shin-Otsuka Station 6 min.
Akasaka Station Subway Chiyoda Line
+ JR Yamanote Line (Transfer at Nishi-Nippori)		 30 min. Otsuka Station 3 min.
Roppongi Station Subway Oedo Line
+ JR Yamanote Line (Transfer at Yoyogi Station)		 25 min. Otsuka Station 3 min.
Asakusa Station Subway Ginza Line
+ JR Yamanote Line (Transfer at Ueno Station)		 25 min. Otsuka Station 3 min.