Steps to Rent and Return
Step1
We accept orders for WiFi, SIM cards, and smartphones online. A credit card is required to place an order. Orders can be placed from overseas, but the delivery address must be within Japan.
Step2
After receiving your order, we will ship the products from our company. The delivery will be handled by the post office or a bike messenger. If the delivery address is a hotel, we will send it to the front desk. If the delivery address is an Airbnb, a signature will be required upon receipt.
Step3
We include a return envelope with the WiFi, SIM cards, and smartphones. Please use this envelope to return the items via any postal mailbox. Returns can be made from any postal mailbox within Japan.
Step4
After we receive the rental items, if there are any additional charges, we will send you a receipt by email.
The rental period starts from the delivery date (Rental Start Date). The rental period includes both the Rental Start Date and the Rental End Date.
Please drop the return shipping bag into a post box by 8 AM on the day after your Rental End Date.
Examples
| Rental Start Date (Delivery Date) |
Drop the Shipping Bag into Post Box at |
Rental End Date |
Rental Period |
| 7th June |
9pm of 9th June |
9th June |
3 days |
| 7th June |
8am of 10th June |
9th June |
3 days |
| 7th June |
10am of 10th June |
10th June |
4 days |
