easygojapan

eSIM, Pocket Wifi, Phone Rental

Same-Day Delivery for Tokyo, Chiba, Saitama, Kanagawa
Next-Day Delivery for Osaka and Kyoto

3-44-8 Minami-Otsuka Tokyo
+81 (0)3 6912 6772
mail@easygojapan.com
9am to 5pm JST(Mon-Sat)

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ID Confirmation Process for Phone Rentals

Due to mobile phone rental regulations in Japan, you will be asked to upload your ID photo if this is your first-time order.

If you are not a resident in Japan, please upload your passport photo. We will deliver the phone to the hotel you stay at.

If you are a resident in Japan, please upload your residence card photo. We will deliver the phone to the address on your residence card.

Notice from MIC



Frequently Asked Questions

How do I return the rental item?

We will include a prepaid return envelope for you to return by mail. Please put the envelope into any post box in Japan before 8am the next day of the rental end date.

Do I have to pay insurance fees?

Our rental fees include the insurance fees. The insurance covers all types of damages. As long as you return the rental item, there will be no additional charges.

Do I have to pay shipping fees?

A flat shipping rate of 1,200 JPY can send and return one of the following:
  • One Pocket Wifi Router
  • One Smartphone
  • One Voice Translator
  • Up to Four SIM Cards

How large is the network coverage area of Smartphones?

The network coverage area is Japan nationwide. Covers around 100% of the population in Japan.

How much high-speed data will be allocated if I rent this item?

We allocate you 5GB of high-speed data per month. If your rental period starts in the middle of the month, we will allocate you the prorated amount of high-speed data.

When will my rental item arrive?

If you stay in Tokyo 23 wards, place your order before 11am on Mon-Sat, your rental item will arrive on the same day. If you stay in Kanto Area (Tokyo, Saitama, Chiba, Kanagawa, Ibaraki, Tochigi, Gunma, and Yamanashi), place your order before 8am on Mon-Sat, your rental item will arrive on the same day. If you stay outside Kanto Area , place your order before 5pm, your rental item will arrive next day.

Can I install apps on the Smartphone?

Yes. You can download and install any applications you want on the Smartphone with your own account.

Can I pick up my rental items at Airports in Japan?

Yes, the rental items can be delivered to the post office or JAL ABC counters in airport (Haneda, Narita, KIX, Central Japan, New Chitose and so on) for you to pick up.

Do I have to present my photo ID?

Yes, if this is your first order, you will be asked to upload your photo ID after you ordered.






How to Get to Our Office

You can come to our office to pick up. Please make sure you order at least one hour before your arrival and put "Easygo Japan Office" as the delivery address.


By Train
From Train Line Required Time by Train Nearest Station Required Time on Foot
Shinjuku Station JR Yamanote Line 15 min. Otsuka Station 3 min.
Shibuya Station JR Yamanote Line 20 min. Otsuka Station 3 min.
Ikebukuro Station JR Yamanote Line 3 min. Otsuka Station 3 min.
Ueno Station JR Yamanote Line 20 min. Otsuka Station 3 min.
Shinagawa Station JR Yamanote Line 30 min. Otsuka Station 3 min.
Shimbashi Station JR Yamanote Line 25 min. Otsuka Station 3 min.
Akihabara Station JR Yamanote Line 20 min. Otsuka Station 3 min.
Nippori Station JR Yamanote Line 15 min. Otsuka Station 3 min.
Hamamatsucho JR Yamanote Line 28 min. Otsuka Station 3 min.
Ginza Station Subway Marunouchi Line 15 min. Shin-Otsuka Station 6 min.
Tokyo Station Subway Marunouchi Line 15 min. Shin-Otsuka Station 6 min.
Otemachi Station Subway Marunouchi Line 12 min. Shin-Otsuka Station 6 min.
Akasakamitsuke Station Subway Marunouchi Line 25 min. Shin-Otsuka Station 6 min.
Akasaka Station Subway Chiyoda Line
+ JR Yamanote Line (Transfer at Nishi-Nippori)		 30 min. Otsuka Station 3 min.
Roppongi Station Subway Oedo Line
+ JR Yamanote Line (Transfer at Yoyogi Station)		 25 min. Otsuka Station 3 min.
Asakusa Station Subway Ginza Line
+ JR Yamanote Line (Transfer at Ueno Station)		 25 min. Otsuka Station 3 min.